View Full Version : Help - Game Freezes Bad

06-10-2007, 11:15 PM
I tried to post this in the Tech Support forum, but it said I don't have permission to use it....

Anyway, I just got Star Wars Galaxies and my computer meets the specs, but it runs horrible. I turn down the graphics and it still freezes. Are there any tricks to get a better framerate, and if not, what do i need to upgrade to make it run good? Thanks



System Information
Time of this report: 6/10/2007, 23:11:52
Machine name: YOUR-51098FA7A9
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254)
Language: English (Regional Setting: English)
System Manufacturer: Gateway
System Model: W3052
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: AMD Sempron(tm) 3000+, MMX, 3DNow, ~2.0GHz
Memory: 512MB RAM
Page File: 515MB used, 638MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode

Display Devices
Card name: NVIDIA GeForce FX 5500
Manufacturer: NVIDIA
Chip type: GeForce FX 5500
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0326&SUBSYS_927A1509&REV_A1
Display Memory: 256.0 MB
Current Mode: 1024 x 768 (32 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.9371 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 10/22/2006 12:22:00, 4527488 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: nv4_mini.sys
Mini VDD Date: 10/22/2006 12:22:00, 3994624 bytes
Device Identifier: {D7B71E3E-4066-11CF-2252-70B200C2CB35}
Vendor ID: 0x10DE
Device ID: 0x0326
SubSys ID: 0x927A1509
Revision ID: 0x00A1
Revision ID: 0x00A1
Sound Devices
Description: NVIDIA(R) nForce(TM) Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: nvapu.sys
Driver Version: 6.14.0462.0000 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 4/13/2005 12:34:02, 414464 bytes
Other Files:
Driver Provider: NVIDIA Corporation
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 200, 100000
Static/Strm HW Mix Bufs: 20, 18
Static/Strm HW 3D Bufs: 16, 16
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

Sound Capture Devices
Description: NVIDIA(R) nForce(TM) Audio
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: nvapu.sys
Driver Version: 6.14.0462.0000 (English)
Driver Attributes: Final Retail
Date and Size: 4/13/2005 12:34:02, 414464 bytes
Cap Flags: 0x41
Format Flags: 0xCC0

DLS Version: 1.00.0016.0002
Acceleration: n/a
Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
NVIDIA(R) nForce(TM) Audio, Software (Kernel Mode), Output, DLS, Internal
Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Registry: OK
Test Result: Not run

Disk & DVD/CD-ROM Drives
Drive: C:
Free Space: 48.8 GB
Total Space: 110.7 GB
File System: NTFS
Model: WDC WD1200BB-00GUA0

Drive: D:
Free Space: 1.7 GB
Total Space: 3.8 GB
File System: FAT32
Model: WDC WD1200BB-00GUA0

Drive: E:
Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.2180 (English), 8/4/2004 15:00:00, 49536 bytes


Hardware Info Version: 5
Number of Processors: 1 physical, 1 logical
Cpu Vendor: AuthenticAMD
Cpu Identifier: x86 Family 6 Model 10 Stepping 0
Cpu Speed: 1991 Mhz
Physical Memory Size: 511 MB
CD: 0
DVD: 1
Joysticks: 0
Joysticks: 0
FlightSticks: 0
GamePads: 0
Video Description: NVIDIA GeForce FX 5500
Video Identifier: 0x10DE[v], 0x0326[d]
Video Driver Version: 6.14.0010.9371
Video Memory Size: 252 MB
Vertex Shader Version: 2.0
Pixel Shader Version: 2.0
DirectX Version: 9.0c
Operating System: Windows XP Service Pack 2
BITS: enabled
trackIR Version: Not supported
User Info Version: 1
Audio: enabled
DOT3: enabled
HW mouse cursor: enabled
HIQL: enabled
Safe renderer: no
Screen width: 1024
Screen height: 768
Windowed: no
Borderless windowed: no
Texture baking: enabled
UseJoysticks: enabled


06-10-2007, 11:42 PM
you definitely need more ram. trust me on that one. when i had 512 ram it took like 5-10 minutes to load and forget mos eisley or theed or even restuss! upgraded to 1 gigabyte and it ran SO much better, even on AOL.

06-11-2007, 02:13 AM
Your first problem is......
Driver Date/Size: 10/22/2006 12:22:00 Out of date! Grab the latest nvidia drivers http://www.nvidia.com - install then reboot. You might also want to grab the latest version of direct x9c from Microsoft.com

06-12-2007, 09:26 AM
I found something I hadn't turned down and then I upgraded my graphics drivers. Now it runs great, not on low detail either. Thanks.

06-12-2007, 10:53 AM
np. glad we could help