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Old 03-10-2004, 03:51 AM   #2
lagamorph321's Avatar
Join Date: Mar 2004
Posts: 56
EBGAMES preorder policy

Oh yeah and this is their preorder policy:


Your credit card will be charged only when your order is processed. Sometimes, we will process your order one to five days before the release of the product. This allows us to get the product to you faster.

Orders containing combinations of pre-order items and in stock merchandise will be broken into separate orders. Each of the separate orders will ship as soon as the merchandise becomes available. Shipping charges will apply to each of the orders independently.

From time to time the manufacturers will limit the amount of a product based on their supply. If this happens, we will process the online orders in the order in which they were received.

In an effort to ship pre-orders as quickly as possible, sometimes we use a third party distributor to drop ship the merchandise directly to you. This allows us to eliminate the time it takes to ship product to our warehouse and receive it before shipping it out to you. Due to the tight time constraints required by this accelerated shipping method, some orders will not make it into our drop ship process. Those orders are shipped directly from our warehouse usually no more than one day after the drop shipment.

Some of the order types that will typically miss our drop ship process are:

- Pre-orders received by us too close to the release date. Cut-off dates are normally three or four days in advance of the ship date.

- International orders.

- P.O. Box and APO/FPO.

- Pre-orders that fail our credit authorization process.

From time to time, will offer a special promotional item with a pre-order. Due to limited availability, these promotions can only be offered while supplies last.

Still Have a Question?

If you didn't find what you needed here, feel free to call our Customer Service center at 1-877-432-9675 to speak with a Customer Service Representative. If you prefer, contact us by e-mail. Hours of operation: Open 7 days a week, 8:00 am to midnight EST.
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