Don't forget to send snail mail!
Send the mail to
Mike Nelson, Acting General Manager and VP of Operations
P.O. Box 10307
San Rafael, CA 94912
I recommend strongly, however, that you word your letter in a somewhat professional fashion. That means using proper grammar, spellchecking, punctuation, full words (never use 'u' for 'you', etc) and an appropriate letter format, either block or indent style. Even if you wish to keep the tone of your letter negative (as I did), avoid profanity.
You can see the letter that I sent at this URL:
You can find examples of the proper formatting for business letters at
Be sure to include your address at the top (as indicated) and your full name at the bottom.
You can find examples of the proper formatting for envelopes at