Here is his query to LEC tech support:
PLATFORM: PC/IBM and compatibles
NATURE OF THE PROBLEM: Sound
In iMUSE installation "Sound Blaster Pro" is detected but the sound test fails and ends the installation. The game starts normally but no sound is heard. In the options menu under sound it reads "disabled". I've already tried many things, please help (e. g. "Sound Blaster" can be installed but the sound test is aborted after two seconds and during the test and during the game only squeaking can be heard; and the "DMA 0 or DMA 3" thing doesn't work either).
Sometimes there's also a "not enough memory" message, which cannot be
PROCESSOR: Pentium2 (Intel)
PROCESSOR SPEED: 333 MHz
RAM: 256 MB
OPERATING SYSTEM: Windows 98
DVD/CD-ROM: Samsung Unknown
CD-ROM SPEED: 24X
SOUND CARD: ESS Technology Maestro-1
VIDEO CARD: ATI Technologies Rage Pro
OTHER HARDWARE: Brand Of Computer: Samsung Notebook GT6000
Sound Card: I'm not completely sure about the sound card: it is for sure something with "Maestro" from ESS
WINDOWS PRE-INSTALLED: No
Here is LEC's e-mail reply to him:
Please try this:
Go to the Configure Sound Card option in the menu.
Choose 'Custom', for sound card choose Sound Blaster 2.0, port 220, irq 5, dma 1.
try the game.
You may want to experiment with these settings.
Please note that LucasArts Entertainment Company, LLC does not recommend making any changes to your system without first contacting your computer manufacturer about the configuration of your computer.
And his results from their advice:
I did what you wrote but it didn't help: When attempting to test the sound, the installation program crashed. In the game, again no sound is heard and in the options menu under sound it reads "disabled". So I went back the the sound configuration screen and tried all kinds of combinations (different cards with different ports, irqs and dmas) but nothing worked. When selecting port 220, the program normally crashed -- unless "Sound Blaster" is chosen. But then only noise can be heard -- for about a second, after that the sound test is aborted (as I mentioned before).
"The Dig" (also contained in "The LucasArts Archives -- Volume III") works fine.