You can gift wrap it any way you want but anyone has a problem with my clans behavior and I either say "STFU" and make a point of beating them to death everytime I see them, or I say "Sorry about that, I'll see what I can find out about what <clan member>'s problem is"
Its one way or the other.
The problem is people want to have it both ways, they want to apologize and save face at the same time.
What should have been said was.
"sorry man, I will talk to <clan member> and let him know how you feel"
I respect people who make up there mind. Staying on the fence and trying to go both ways has always been a clear sign of mental weakness.