Ah so you can send certain people to do tasks instead of sitting around, good.
(I always did like telling people to be more productive!
So essentially sending my people out do run an errand or two for me, or putting them on certain tasks in the shop. Kind of like Dragon Warrior/Quest 'errand' skill.
Never played SWG, so I don't know what it entails but this will supposedly fall somewhat short of that. I don't know. Still, it sounds pretty cool. Wish more games in general had that option. I.E. megaman legends 1 & 2 could do with something like that. (OH Keiji Inafune, ARE YOU LISTENING?! Hint hint for MML3!)