Well when you think about it, there have been "hackers" and unfriendly people in the gaming community since JK came out.
And in fact, look at just about any online gaming "community" and you'll find those kind of people everywhere. It's too bad, but you just have to learn to not let them keep you down and ruin your good time...
Thankfully for JK/MotS cheaters there's kicker helper
but dealing with unfriendly people is another matter. I say just boot 'em from your game/chat if they're being whiny and annoying and trying to ruin it for everyone else, and then just ignore them. They'll give up eventually and move on... and people will see their bad attitudes and how you're not playing into their flame wars and they'll respect you (and look badly upon the troublemakers).
Personally I never liked the Zone chat.. I figured it was a waste of time if people were going to go there and chat about non-gaming stuff and never actually play (why not go to another GENERAL chatroom?), plus the chat is pretty primitive compared to mIRC or even most java chats. Too many people try to abuse the service and flood, flame, or talk about stupid stuff, etc.
[This message has been edited by Kurgan (edited April 01, 2001).]