uhm.. well i had this black box problem with the phantom menace game.
there the problem was that the game couldnt see my graphics card. the only thing i tried is re-install Direct X and run some detection things that came with the game ... and then it worked like a charme....
maybe you should download a patch....
.. uhm.. is there a patch? have you checked the main site?
Red? is there a patch?
well i hope i helped some bit